VoiceNation now operates under the Moneypenny brand, and as of September 2026 its US live answering pricing starts at $165 per month for 50 minutes, with plans at $265 for 100 minutes, $422 for 200 minutes, and $985 for 500 minutes, plus per-minute overage of $1.67–$2.28. Its AI answering plans run from $69 per month for 25 calls to $435 for 250 calls. There are no long-term contracts, but cancelling requires 30 days' notice.
Bottom line: VoiceNation (now Moneypenny) offers transparent, tiered pricing for both live and AI answering, but live answering gets expensive quickly at higher volumes because billing is per minute. Whether it fits depends on your call volume and whether you need human receptionists or can accept AI handling.
TL;DR
- VoiceNation was acquired by Moneypenny in 2020 and its US brands moved under the Moneypenny name in 2025; voicenation.com/pricing now redirects to Moneypenny's US pricing page.
- Live answering starts at $165/mo for 50 minutes, $265 for 100, $422 for 200, and $985 for 500, with extra minutes at $2.28, $2.12, $1.91, and $1.67 respectively.
- AI answering plans start at $69/mo for 25 calls, then $99 for 50, $199 for 100, and $435 for 250 calls, with overage of $1.89–$2.49 per call.
- All plans include 24/7 service, no contracts, bilingual answering (live plans), CRM integrations, and a mobile app and dashboard.
- There is no free trial or money-back period; cancelling requires 30 days' notice.
- At 100 calls a month assuming 3 billable minutes per call, live answering works out to roughly $613/mo, while the AI 100-call plan is a flat $199/mo.
- Per-minute live billing means long calls, hold time, and rounding can push your bill above the plan price.
Head-to-head
| Dimension | VoiceNation (Moneypenny) |
|---|---|
| Pricing model | Tiered monthly plans; live billed per minute, AI billed per callwinner |
| Entry price | $165/mo live (50 min); $69/mo AI (25 calls)winner |
| Included usage | 50–500 minutes (live) or 25–250 calls (AI) depending on plan |
| Overage rates | Live: $2.28/$2.12/$1.91/$1.67 per extra minute by tier; AI: $2.49/$2.39/$2.19/$1.89 per extra call |
| Trial / guarantee | No free trial or money-back period |
| Coverage | 24/7 service on all planswinner |
| Integrations | CRM integrations available; scheduling limited to a narrow set of calendar tools |
| Contract terms | No long-term commitment; 30 days' notice to cancel |
Scores
VoiceNation (Moneypenny)
moneypenny.com/us/pricing ↗VoiceNation is a US live answering and virtual receptionist service for small to mid-sized businesses, agencies, and professionals who want every call answered by a real person. It focuses on fast pickup times, friendly agents, and customizable call scripts so callers feel they are speaking directly with your company. Common industries served include legal and professional services, home services and contractors, healthcare and wellness practices, real estate and property management, and ecommerce. Moneypenny acquired VoiceNation in 2020 and moved its US brands under the Moneypenny name in 2025, so voicenation.com/pricing now redirects to Moneypenny's US pricing page. Today the offering spans two product lines sold from the same pricing page: per-minute live answering plans with a large human receptionist team, and per-call AI answering plans with reporting dashboards and human escalation. All plans are month-to-month with no long-term commitment, include 24/7 service, and bundle features like bilingual answering, warm call transfer, lead qualification, CRM integrations, and a mobile app without feature-tier upsells.
| Plan | Price | What you get |
|---|---|---|
| Live answering — 50 minutes | $165/mo | 50 minutes; extra minutes $2.28; 24/7, bilingual, CRM integrations, mobile app |
| Live answering — 100 minutes | $265/mo | 100 minutes; extra minutes $2.12 |
| Live answering — 200 minutes | $422/mo | 200 minutes; extra minutes $1.91 |
| Live answering — 500 minutes | $985/mo | 500 minutes; extra minutes $1.67 |
| AI answering — 25 calls | $69/mo | 25 calls; extra calls $2.49; reporting dashboard, human escalation |
| AI answering — 50 calls | $99/mo | 50 calls; extra calls $2.39 |
| AI answering — 100 calls | $199/mo | 100 calls; extra calls $2.19 |
| AI answering — 250 calls | $435/mo | 250 calls; extra calls $1.89 |
Pros
- Transparent tiered pricing published openly for both live (per-minute) and AI (per-call) answering
- Everything included from day one — no feature tiers or upsells; bilingual answering, CRM integrations, and mobile app bundled on live plans
- 24/7 coverage with a large, established US receptionist team
- No long-term commitment required
- Can mix live and AI answering plans from the same vendor
- Human escalation available on AI answering plans
Cons
- Per-minute live billing means long calls, hold time, and rounding increase the bill; overage runs $1.67–$2.28 per minute
- No free trial or money-back period
- Cancelling requires 30 days' notice
- Scheduling support is limited to a narrow set of calendar tools compared with competitors that work with any web-based booking software
- Live answering becomes costly at higher volumes — a 500-minute plan is $985/mo before overage
VoiceNation pricing explained: live vs AI answering
What drives your real VoiceNation bill
How VoiceNation's pricing compares with the broader market
Which should you pick?
FAQs
How much does VoiceNation cost in 2026?
As of September 2026, VoiceNation's US live answering costs $165/mo for 50 minutes, $265 for 100, $422 for 200, and $985 for 500, with extra minutes at $2.28 down to $1.67 depending on tier. AI answering costs $69/mo for 25 calls, $99 for 50, $199 for 100, and $435 for 250, with extra calls at $2.49 down to $1.89. All plans are month-to-month with no long-term commitment.
Is VoiceNation still its own company?
No. Moneypenny acquired VoiceNation in 2020 and moved its US brands under the Moneypenny name in 2025. The voicenation.com/pricing page now redirects to Moneypenny's US pricing page, which is where the current published figures come from.
What are VoiceNation's overage rates?
Live answering overage is $2.28 per extra minute on the 50-minute plan, $2.12 on the 100-minute plan, $1.91 on the 200-minute plan, and $1.67 on the 500-minute plan. AI answering overage is $2.49 per extra call on the 25-call plan, $2.39 on 50 calls, $2.19 on 100 calls, and $1.89 on 250 calls.
Does VoiceNation require a contract or offer a free trial?
There is no long-term commitment — plans are month-to-month — but cancelling requires 30 days' notice, effective from your next billing date. VoiceNation does not offer a free trial or money-back period, which some competitors do offer as a 30-day trial or guarantee.
What is the difference between VoiceNation's live and AI answering plans?
Live answering plans are billed per minute and staffed by human receptionists, including bilingual answering, warm call transfer, caller recognition, lead qualification, CRM integrations, and a mobile app. AI answering plans are billed per call and include a reporting dashboard and human escalation. Both run 24/7, and you can mix live and AI plans from the same vendor.
How much would VoiceNation cost at 100 calls per month?
It depends on the product line and call length. Assuming an average of 3 billable minutes per call (about 300 minutes), Voksha's published cost math estimates live answering at roughly $613/mo — the 200-minute plan at $422 plus 100 overage minutes at $1.91. The AI answering 100-call plan is a flat $199/mo regardless of call length.
Sources
- Moneypenny US Pricing (VoiceNation redirect)
- VoiceNation Pricing 2026: Now Moneypenny Plans | Voksha
- VoiceNation vs Conversational Comparison
- VoiceNation Review 2025 | Avoca AI
- Answering Service Cost: What You Can Expect to Pay in 2026
- 5 Best AI Answering Services for Small Businesses in 2026
- 7 Best AI Call Answering Services for SMBs (2026)
- AI Voice Agent Pricing 2026: 10 Platforms per Minute
- AI Voice Agent Pricing 2026: Real Cost of 10 Platforms | Autocalls